PHILIP B. CROSBY <br/><br/>
COMPLETENESS: QUALITY FOR THE 21ST CENTURY 

 - NEW YORK  A PLUME BOOK  1994 
 - 251P 
<br/><br/><label>ISBN: </label> 715.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>
<br/><br/><label>Dewey Class. No.: </label>658.562/CRO/COM